FREQUENTLY ASKED QUESTIONS
AY ATELIER makes every effort to ensure that product images & descriptions are as accurate aspossible. Please note, however, that there might be some minor differences between product images onthe website and the actual product. Such variations may come about due to extra embellishments usedduring shoots which may differ from original products slightly. Please bear in mind that colors in picturesmay vary slightly from actual item due to the lighting during photo shoot, your device display settings orprinting quality of catalog and/or inlay cards.
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Deliveries can take 7-10 business days.
If you are not satisfied with your purchase, you may exchange it with another product. For this, you are required to send the articles back bearing the shipping charges after the approval from support team at +92 322 4968845 and www.ayatelier03@gmail.com
Once order is dispatched, a tracking number is shared with you via CALL and WHATSAPP and you can track your order on the respective courier’s portal and for further assistance you may reach out to our support team.
If the product is damaged, please reach out to our support team at www.ayatelier03@gmail.com and share all the relevant details i.e. damaged product, flyer/box pictures and your order details within 7 days of delivery.